Concur Travel and Expense Management

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What is Concur?

Coming to our campus in mid-2026, Concur is a cloud-based software platform for CSU faculty and staff that integrates all travel- and expense-related activities at mini传媒. This one-stop shop will handle:

  • Travel Authorization
  • Travel Reimbursement
  • Employee Reimbursement
  • Non-Employee Reimbursement
  • Travel-Mileage Only
  • Travel Agency Booking Solution

In addition to travel and expense, Concur will handle all ProCard activities at mini传媒:

  • ProCard Reconciliation/Statement Submission
  • ProCard Credit Card - New Orders, Updates, Cancelations

All CSU campuses are transitioning to Concur, a decision made by the Chancellor鈥檚 Office, to streamline paperwork, to shorten approval/review times, and to improve audit/payment cycles. Concur also offers the SAP Concur Mobile App to manage expenses and university travel on a mobile device and/or tablet.

Why Concur

will help modernize and streamline travel, ProCard, and all [employee and non-employee] reimbursement transactions across the entire CSU by replacing fragmented processes with one platform. This systemwide implementation enables standardized processes, improving consistency, efficiency, and policy compliance across campuses. 

How Concur benefits your department

  • Reduced administrative burden by improving how employee reimbursements, ProCards, and travel are managed.
  • Employees will be able to capture and upload receipts in real time using a mobile app, reducing lost documentation and eliminating manual follow-up.
  • Out-of-pocket reimbursements will be easier to submit through guided workflows that reduce errors and rework.
  • Easy travel booking will be integrated with a new travel management company, allowing employees to book within the system while ensuring compliance with CSU travel policies and negotiated rates.
  • Automated expense report creation from travel bookings will further streamline reconciliation.
  • Local troubleshooting will be minimized, allowing mini传媒 staff to focus on higher-value work, due to standardized processes across the CSU and centralized support from the Chancellor's Office.

Key Implementation Activities at mini传媒

Activity Dates Responsible Party/Parties
Soft Go-Live April 6 Campus teams, department users
Early Adopter Pilot with live demos and guided sessions late April through early June Campus project team; department users in the pilot
New ProCards and Travel Cards [formerly GoCards] issued to cardholders May 2026 Payment Services
Campus-wide training announced June 5th:
See the for details.		 early June 2026 through late September 2026 Campus project team
mini传媒 full transition to Concur for all new transactions related to travel, reimbursement, and ProCard July 1 All

Campus Project Team

  • Sara Bonakdar - AVP Strategic Business Services
  • Shauna Rios - Senior Director, Finance Support & Innovation
  • Kim Gamblin - Associate Director of Procurement to Payment Services
  • Sara Tipton - Lead Payment Services Analyst
  • Michele Musson - Process Improvement Specialist, Finance Support & Innovation
  • Janet Sundrud - Interim Assistant Director, Finance Support & Innovation

Campus Communications

Upcoming Concur Travel and Expense implementation [pdf] [July1, 2026]

Let鈥檚 Get Ready for SAP Concur [pdf] [June 5, 2026]

[Apr. 2, 2026]

Resources

Training and Guides

- our gateway to Concur support and information

  • Create a Travel Request
  • Book Travel [flight, hotel, rental car]
  • Create Expense Reports [Travel, ProCard]
  • Approve Requests and Expense Reports

- aligned with the CSU DOA Standard

Questions

General: financeconnect+concur@sjsu.edu

Travel-related: travel+concur@sjsu.edu

ProCard: rachel.zubiate@sjsu.edu